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Social Media Case Study

Koenig Success Story: Social Traffic from Facebook to the Site Increased by 36%.

About the Client

Koenig Solutions is a Global IT training powerhouse that strives to make IT education readily available to the students and professionals. Our dedicated team of professionals, known as Kites, are passionate about delivering exceptional customer experiences. Koenig is present in North America, Asia, Australia, and Saudi Arabia, with offices in the USA, Canada, UK, Netherlands, South Africa, Dubai, India, Singapore, Australia, and New Zealand.

Objective

Koenig engages DigiXL Media to manage their community on Facebook and quickly grow it into a thriving community that helps extend the brand and drive student registrations. They are looking to achieve the following through their Social Advertising campaign.

  • Increase visibility for higher brand recognition.
  • Grow a larger community with a substantially higher number of Page Likes.
  • Enhance engagement on the content being posted within their community.
  • Drive higher social traffic to the site with increased conversion rates.
New Page Likes
+373%
FB Traffic
+36%
Total Page Likes
+87%
CPL Reduced
-63%

Challenges

  • Increase Facebook community by 500 likes per day from the relevant audience.
  • Challenge lies in identifying IT professionals and graduates seeking skill enhancement due to the limited options for ad targeting.
  • Potential risk of exceeding the advertising budget by targeting the wrong audience due to the aforementioned challenge.
  • Limited Social Media Presence.
  • Identifying the Right Audience.
  • Maximizing Ad Budget Efficiency.

Solutions

  • Comprehensive Social Media Strategy

    Conducted an analysis of Koenig Solutions' target audience, industry trends, and competitor strategies to develop a comprehensive social media strategy.

    Defined clear objectives, content themes, posting schedules, and KPIs to measure success.

  • Proposed Approach

    Utilized targeted Facebook Ads displayed in the sidebar and within the timeline (boosted) posts.

    Maintained a consistent flow of relevant and engaging content.

  • Audience Identification

    Identified multiple diverse communities of IT professionals worldwide.

    Targeted these communities based on their specific interests.

  • Performance Growth

    Achieved a significant increase in monthly social traffic from Facebook to Koenig’s website.

    Notably, a 36% increase was observed in monthly social traffic in April 2020 compared to February 2020.

  • Content Optimization

    Created and curated engaging and informative content, tailored to resonate with the target audience.

    Utilized various content formats, including blog posts, infographics, videos, and success stories, to appeal to a diverse audience.

  • Precise Audience Targeting

    Leveraged advanced social media advertising tools to identify and target the right audience based on demographics, interests, and online behavior.

    A/B tested different ad sets to optimize targeting and improve ad performance while minimizing costs.

  • Regular Performance Analysis and Adaptation

    Monitored and analyzed the performance of social media campaigns using analytics tools to track key metrics, including reach, engagement, click-through rates, and conversions.

    Made data-driven decisions and adjustments to the strategy based on insights gathered from the performance analysis.

  • Community Engagement and Interaction

    Actively engaged with the audience by promptly responding to comments, messages, and inquiries to enhance the community's trust and loyalty towards the brand.

    Organized interactive sessions, live Q&A sessions, and contests to foster a sense of community and encourage engagement.

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New Page Likes and CPL for Koenig’s Facebook Campaign (Feb 2020 - Apr 2020)

New Page Likes Total Likes on Page Cost Per Like (Rs.) % Increase in monthly Facebook Traffic to Site compared to Feb. 2014
Date Range New Likes %Change Total Likes %Change Total Likes %Change Sessions %Change
Feb 2020 5256 - 34845 - 8 - 19458 -
Mar 2020 3456 -34.25% 37912 8.80% 6 -25.63% 22583 16.06%
Apr 2020 24875 619.76% 62887 65.88% 3 -45.04% 26447 17.11%

DigiXL Media has Consistently Delivered Excellent Service for our Facebook Campaigns. Their Expertise has not only Boosted our Visibility, Traffic, and Engagement But also Significantly Enhanced our Brand Recognition. We Would Surely Recommend Them To Others.

Amit Sharma, Marketing Manager, Koenig Solutions